This Privacy Policy explains how Social Reports ("we", "us") collects, uses, and shares information when you use our website and related services (the "Service").
Information we collect
We collect information you provide to us, and information we collect automatically when you use the Service.
Information you provide
- Contact information (for example, if you contact us or submit a form).
- Any content you send us in messages, requests, or feedback (for example, a community name you want analyzed).
Information collected automatically
- Basic usage data (pages viewed, actions taken, approximate device and browser information).
- Log data (IP address, timestamps, errors) to keep the Service reliable and secure.
How we use information
- To provide, operate, and improve the Service.
- To respond to your requests and support questions.
- To monitor performance, prevent abuse, and maintain security.
- To generate reports and insights you request (including using automated systems).
Sharing of information
We may share information with service providers who help us run the Service (for example, hosting and database providers). We may also share information if required by law, to protect our rights, or to prevent fraud or abuse.
Third-party content and links
The Service may link to third-party sites (for example, TikTok video pages) or include previews from third parties. We are not responsible for the privacy practices of those third parties.
Cookies
We may use cookies or similar technologies to keep the Service working properly and to understand usage patterns. You can control cookies through your browser settings.
Data retention
We keep information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. We may retain aggregated or de-identified data longer.
Security
We use reasonable safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.
Changes to this policy
We may update this Privacy Policy from time to time. If we make changes, we will update the "Last updated" date above.
Contact
If you have questions about this Privacy Policy, contact us via the Contact page.